Negotiating Salesforce SLA Commitments: Uptime, Support Response, and Resolution Times for Enterprise Reliability
Negotiating Salesforce SLA Commitments: Uptime, Support Response, and Resolution Times for Enterprise Reliability Why This Topic Matters Service Level Agreement... Read more.
Negotiating Salesforce SLA for Optimal Service
Negotiating Salesforce SLA (Service Level Agreement) for Optimal Service Why Effective SLAs Matter Service Level Agreements (SLAs) act as a safety net in your S... Read more.
Adjusting SLAs During Salesforce Renewals or Expansions
Adjusting SLAs During Salesforce Renewals or Expansions: Strengthening Service Level Agreements for Performance, Availability, and Accountability Why This Topic... Read more.
Managing Salesforce SLA Penalties and Service Credits
Managing SLA Penalties and Service Credits: How to Protect Your Business When Salesforce Fails to Deliver Why This Matters Picture a Fortune 500 company whose S... Read more.
What to Include in a Custom Salesforce SLA Agreement
What to Include in a Custom Salesforce SLA Agreement: Uptime, Support, Escalation & Enforcement Why This Topic Matters Many enterprises assume that Salesfor... Read more.
Limiting Liability and Indemnity in the Salesforce MSA: Enterprise Contract Negotiation Playbook
Limiting Liability and Indemnity in the Salesforce MSA: Enterprise Contract Negotiation Playbook Why This Topic Matters Salesforce’s Master Subscription Agree... Read more.
Must-Negotiate Clauses in Salesforce Contracts: Termination, Renewal, Price Protections & More
Must-Negotiate Clauses in Salesforce Contracts: Termination, Renewal, Price Protections & More Why This Topic Matters Salesforce is a mission-critical platf... Read more.
Negotiating Flexibility in Salesforce Agreements: Assignment, Downgrade, and Early Exit Clauses That Protect Your Enterprise
Negotiating Flexibility in Salesforce Agreements: Assignment, Downgrade, and Early Exit Clauses That Protect Your Enterprise Why Flexibility Matters in Salesfor... Read more.
Salesforce Price Escalation Clauses: How to Negotiate Caps and Fixed Rates to Control Future Software Costs
Salesforce Price Escalation Clauses: How to Negotiate Caps and Fixed Rates to Control Future Software Costs Why This Matters Software costs are rising steadily,... Read more.
Data Ownership and Privacy Terms in Salesforce Agreements
Data Ownership and Privacy Terms in Salesforce Agreements: Ensuring Data Security, Residency, and Compliance for Regulated Industries Why This Topic Matters Dat... Read more.